Faceted Browse for the SPARC Portal
UX research, participatory methods, card sorts, interviews, usability testing, diagramming, UX architecture, stakeholder engagement, project management
Designing the Mentor Experience at Innovation Works
service design, interviews, journey mapping, workshop facilitation, service blueprinting, roadmap
process improvement, prototyping, usability testing, training, technology rollout
User Research for the University of Maryland Special Collections and University Archives
project management, surveys, interviews, usability tests, personas, journey mapping
Custom Grants Management System
project management, requirements gathering, contextual inquiry, usability tests, surveys
Community Engagement Connect Session
facilitation, knowledge exchange
information architecture, employee experience